Terms and Conditions
TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or
any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any
meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other
proprietary graphic or trademark as part of the link our without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve
the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
PRICING
With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:
- If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by us and/or our dealers.
SHIPPING
FREE Ground shipping applies to lower 48 states only and exclude Oversized items, chemicals, batteries. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice.
RETURNS
EXCHANGES & RETURNS: Within 10 Days from Receipt.
Contact our customer Return/Exchange Dept department at for a Return Merchandise Authorization(RMA) number. No returns will be accepted without a valid RMA number.
After you receive your RMA number you must return it to us within ten (10) working days
All requests for returns and refunds are subject to all of the following conditions:
Merchandise must be in its original, new, unused, unworn condition, in its original packaging cartons/bags, tags, instructions, etc.
DEFECTIVE MERCHANDISE may be returned for replacement within 10 days from Receipt. We will reimburse return shipping via either UPS Ground or 1st Class US Mail.
EXCHANGES ONLY (no returns) FOR DIFFERENT SIZES OF THE SAME NAME BRAND ON:: Apparels, Gloves, Boots, Electric Clothing. 10% exchange fee plus shipping. Items that have been discontinued by the distributor/manufacturer, after receipt of item CAN NOT BE RETURNED OR EXCHANGED.
Please know what size and what color you want before ordering because we do not take returns on apparel, only exchanges with 10% restocking fee.
NO CANCELLATIONS, RETURNS OR EXCHANGES ON THE FOLLOWING PRODUCTS: Please make sure you know exactly what you want before ordering.
ALL HELMETS, SPIDI GEAR, MICRON EXHAUST, HYPERPRO, D&D EXHAUSTS, Leo Vince exhausts, all exhaust replacement parts, ALL FAIRINGS including but not limited to front fender, upper, lowers, tails, undertails, seat cowls, huggers, all chains, ELECTRONICS / ELECTRICALS INCLUDING BUT NOT LIMITED POWERCOMMANDERS, TURN SIGNALS, LIGHT BULBS, COMMUNICATORS. Items that have been discontinued by the distributor, after receipt of item.
A restocking fee of 10% or $10 per order whichever is greater will be charged on ALL merchandise exchanged or returned. Shipping charges on all exchanges will be charged to customers. No credits will be given on refused shipments.
IN ORDER FOR US TO KEEP OFFERING THE LOWEST PRICES,
10% processing fee WILL BE CHARGED FOR ALL CANCELLED ORDERS THAT HAVE BEEN PROCESSED (if the creditcard has been ran), PLEASE KNOW WHAT YOU WANT BEFORE YOU ORDER
Refunds will be issued according to the original method of payment. Credit card orders will be credited to the original credit card. Shipping and insurance charges are not refundable.
PARTS411.com is not responsible for packages lost during return shipping.
United Parcel Service is generally the least expensive shipping method. DO NOT SEND ITEMS BACK TO US C.O.D. Our warehouse will not accept any C.O.D. shipments
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US, OUR DEALERS, OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.




